Customer Relationship: Putting the needs of the customer first. We develop customer relationships based on trust, an orientation to
problem-solving, and a desire to help our customers succeed.
Quality Processes: The product is only as good as our people and the production processes. We are more efficient, flexible and effective in the
manufacture and delivery of our products. We work as a team in resolving customer issues, improving the quality of our product and honoring our due date commitments.
Employee Satisfaction: Respecting the knowledge, skills, and input of all employees, we enhance teamwork in the organization by listening to each
other, communicating and providing feedback, and recognizing the efforts and successes of all employees.
Supplier Relationships: Suppliers should be our greatest ally. We work to provide greater involvement of our suppliers in accomplishing our
mission of being a low cost, high quality manufacturer. The focus of our relationship is to create win-win arrangements that ultimately enhance the
satisfaction of our customer.
Work Environment: Creating a safe, clean, and productive workplace. We provide our people with the tools, facilities, and training to produce
quality work and to give sense of pride in where they work.